兑换 & 退款

大多数k-doll产品都是定制的。

因此，很难通过简单的悔恨来兑换退款。

如果您有任何疑问，请在问答板上留言。

谢谢。

Exchange & refund

Most of k-doll products are made to order.

Therefore, it is difficult to exchange refunds by simple remorse.

If you have any questions, please leave a message on the Q & A board.

Thank you.

坏 & 交换

应在收到产品后7天内报告可见部分的缺陷部分，如气泡或面部部位。 然后我们可以交换它。

请注意，7天后可能无法更换。

Defective products / Exchange

The defective part of the visible part such as the bubble or point of the face part should be reported within 7 days after receipt of the product.

Please note that it may not be possible to exchange it after 7 days.

破损/赔偿

如果产品在运输过程中损坏，请在收到后3天内拍下损坏的快递箱，产品外壳和损坏部件的详细照片，并联系问答公告板或发送电子邮件。

经过一段时间后，损坏的原因可能会变得不清楚，您可能无法获得赔偿。

Breakage / Compensation

If the product is damaged during shipment, please take a detailed photo of the damaged courier box, product case, and damaged parts within 3 days of receipt, and contact the Q&A bulletin board or e-mail. After a certain period of time, the cause of the damage may become unclear and you may not receive compensation.

注意事项

 - 在制造时，头部表面可能有污渍，但这并不坏，喷涂时不可见。

 - 由于密封包装的性质，打开时可能会产生难闻的氨基甲酸乙酯气味，因此请在通风良好的地方打开。

 - 根据玩偶模具，可能会有眼睑薄的物体。 这不是一件坏事。

 - 不包括假发，化妆，眼睛，服饰。

Precautions

- There may be a stain on the surface of the head when manufacturing, but this is not bad and is not visible when spraying the coating.

- Due to the nature of the sealing packaging, it may cause a bad smell of urethane when opened, so please open it in a well ventilated place.

- Depending on the doll mold, there may be objects with thin eyelids. This is not a bad thing.

- Wigs, makeup, eyes, costumes are not included.